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General Terms and Conditions of Sale

ARTICLE 1 – Seller Identification

MC House
A simplified joint-stock company (SAS) with a share capital of 1000€
Registered office: 269 allée des Cigales, 06700 SAINT LAURENT DU VAR
Registered with the Antibes Trade and Companies Register under number 988 467 916

Phone : +33 6 20 57 44 90

Email : contact@katzparis.com

Website : https://www.katzparis.com/

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ARTICLE 2 – Scope of the General Terms and Conditions of Sale
These General Terms and Conditions of Sale (“GTCS”) apply, without restriction or reservation, to all sales concluded by MC House (the “Seller”) with consumers and non-professional purchasers (the “Clients” or the “Client”) (each a “Party” and together the “Parties”) wishing to purchase the products offered for sale by the Seller (the “Products”) on the website https://www.katzparis.com/.

They set out, in particular, the terms and conditions governing the ordering, payment, delivery, and handling of any returns of Products ordered by the Clients.

These GTCS may be supplemented by special terms and conditions, posted on the website prior to any transaction with the Client.

These GTCS shall apply exclusively and shall prevail over any other terms and conditions, including those applicable to in-store sales or sales made through other distribution channels.

The GTCS are systematically brought to the attention of every Client before the placement of an order and, where applicable, shall take precedence over any other version or any conflicting document. They are accessible at any time on the website https://www.katzparis.com/.

By placing an order, the Client acknowledges having read and accepted these GTCS without reservation. The Client’s validation of the order constitutes unreserved acceptance of these GTCS.

As these GTCS may be amended from time to time, the version applicable to the Client’s purchase is the one in force on the website at the date the order is placed.

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ARTICLE 3 – Products Offered for Sale
The Products offered for sale on the website https://www.katzparis.com/ are as follows:

  • Clothing and accessories

  • Leather goods

  • Costume jewelry

  • Watchmaking products

  • Home décor items

  • Home linens

  • Paris-themed articles

  • Pet clothing and accessories

The main characteristics of each Product—including all material information required by applicable law, such as specifications, illustrations, dimensions, and capacities—are displayed on the website within each product description. The Client is responsible for reviewing this information prior to placing any order. The selection and purchase of a Product are the Client’s sole responsibility.

Photographs and graphics shown on the website are non-contractual and do not bind the Seller.

The Client must refer to each Product’s description to understand its properties, essential features, and delivery times, as well as, for goods supplied on a continuous or periodic basis, the minimum contract duration offered.

Contractual information is presented in French and is confirmed no later than at the time the Client validates the order.

Product offers are subject to availability, as indicated at the time of order placement.

Absent proof to the contrary, data recorded in the Seller’s information system constitutes proof of all transactions concluded with the Client.

In accordance with the French Data Protection Act of January 6, 1978, as amended by the GDPR (General Data Protection Regulation) effective May 25, 2018, the Client has the right at any time to access, rectify, object to the processing of, erase, and port all of their personal data by writing, with proof of identity, to the Seller at the address shown above.

The Client acknowledges having the legal capacity to enter into contracts and purchase the Products offered on the website https://www.katzparis.com/.

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ARTICLE 4 – Orders

4.1 Order Placement
The Client selects the Products they wish to purchase on https://www.katzparis.com/ by following these steps:

  1. Choose product(s)

  2. Add to cart

  3. Review and validate

  4. Pay

Prior to confirming their order, the Client may verify the details, total price, and correct any errors. It is the Client’s responsibility to ensure the accuracy of the order and to report or correct any mistakes immediately.

An order is recorded when the Client accepts these General Terms and Conditions of Sale by checking the corresponding box and validates their order. The sale becomes final only once the Seller has sent the Client an order confirmation email—sent without delay—and after full payment has been received.

Any order placed by the Client, validated by the Client, and confirmed by the Seller under the conditions described above constitutes a distance contract between the Client and the Seller. The Client may track the status of their order on https://www.katzparis.com/.

4.2 Order Modification
Once confirmed and accepted by the Seller under the conditions described above, the order cannot be modified.

4.3 Order Cancellation
Once confirmed and accepted by the Seller under the conditions described above, the order cannot be canceled, except by exercising the right of withdrawal or in cases of force majeure.

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ARTICLE 5 – Pricing

The Products are sold at the prices in effect and displayed on the website https://www.katzparis.com/ at the time the Seller records the order. Prices are quoted in euros, both excluding VAT (“ex VAT”) and including all taxes (“incl VAT”).

These prices reflect any discounts granted by the Seller on the website.

Prices are firm and not subject to revision during their period of validity; outside of this period, the Seller reserves the right to modify prices at any time. They do not include handling, shipping, transport, and delivery charges, which are invoiced in addition under the conditions indicated on the website and calculated prior to order confirmation.

If the Client requests a faster or more expensive shipping method than the standard option, any additional handling, shipping, transport, and delivery charges—calculated prior to the Client’s order validation—are entirely at the Client’s expense.

The amount payable by the Client corresponds to the total purchase price, including these additional charges.

An invoice is issued by the Seller and provided to the Client upon delivery of the ordered Products.

Any advertised price reduction must indicate the Seller’s price before the discount, this prior price being defined as the lowest price applied by the Seller to all Clients during the thirty (30) days preceding the application of the discount.

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ARTICLE 6 – Payment Terms

The Products offered by the Seller are delivered to the Client in consideration of a price. Any amount paid in advance—deposit or down payment—shall accrue interest at the legal rate after a period of three months from the date of payment until the delivery date (Article L.214-2 of the French Consumer Code).

The price is payable in full at the time the order is placed by the Client, via a secure payment method, as follows:

  • By bank card: Carte Bancaire, Visa, MasterCard, American Express.

  • By Apple Pay

Payment by bank card is irrevocable, except in the case of fraudulent use of the card. In such an event, the Client may request cancellation of the payment and reimbursement of the corresponding amounts.

Payment data are exchanged in encrypted form in accordance with the XXX protocol.

No additional fees, beyond the costs actually incurred by the Seller for the use of the payment method, may be charged to the Client.

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ARTICLE 7 – Delivery of Ordered Products

The “delivery” of Products shall be deemed to have occurred when physical possession or control of the ordered Products is transferred to the Client.

In accordance with Article L.216-4 of the French Consumer Code, delivery of the Products shall be accompanied by the provision of any operating instructions, installation guidelines, and a written notice informing the Client of their right to record any reservations.

The Products ordered by the Client will be delivered within Metropolitan France within the shipping timeframe indicated on each Product page, plus any additional handling and transit time to the address provided by the Client at the time of order or to a designated parcel pick-up point.

Unless otherwise specified or in the event of one or more Products being unavailable, all ordered Products will be delivered in a single shipment.

The Seller undertakes to use its best efforts to deliver the ordered Products within the timeframes stated above. However, these timeframes are provided for information only.

If the ordered Products have not been delivered within fifteen (15) days after the estimated delivery date, for any reason other than force majeure or an act attributable to the Client, the Client may notify the Seller—pursuant to Article L.216-6 of the Consumer Code—either to:

  • suspend payment of all or part of the price until delivery is effected, under the terms of Articles 1219 and 1220 of the French Civil Code (right of refusal to perform); or

  • terminate the sale, after having given the Seller formal notice to perform within a reasonable additional period which the Seller fails to respect.

Termination may be immediate if the Seller refuses to perform, if it is clear that the Seller cannot deliver the Products, or if the missed delivery deadline constituted an essential term of the sale for the Client.

In the event of termination, any sums paid by the Client will be refunded no later than fourteen (14) days following the date of contract cancellation, without prejudice to any further compensation.

The Seller assumes the risk of transport and shall reimburse the Client for any damage caused during transit.

Deliveries are made by an independent carrier to the address specified by the Client at the time of order and to which the carrier has reasonable access, or to a designated pick-up point.

If the Client makes any specific request regarding packaging or transport conditions, and the Seller agrees in writing, any additional costs incurred shall be invoiced separately, subject to the Client’s prior acceptance.

The Client must inspect the delivered Products. They have seventy-two (72) hours from delivery to submit by email any reservations or complaints for non-conformity, defects, or apparent damages (e.g., damaged or opened packaging), or for missing operating instructions or installation guides, together with all supporting evidence (e.g., photographs).

After this period, and absent compliance with these formalities, the Products shall be deemed to conform and to be free of any apparent defect.

It is recalled that the Client’s failure to record reservations at the time of delivery does not exempt the Seller from the legal conformity warranty described below.

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ARTICLE 8 – Transfer of Ownership and Transfer of Risk
Ownership of the Products shall pass from the Seller to the Client only after full payment of the purchase price, regardless of the date on which the Products are delivered.

Regardless of the date of the transfer of ownership, the risk of loss and damage to the Products shall pass to the Client when the Client takes physical possession of the Products, and during transit the Products travel at the Seller’s risk—unless the Client engages a carrier of their own choosing, independent of the Seller, in which case the risk transfers to the Client when the Seller delivers the Products to the carrier chosen by the Client.

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ARTICLE 9 – Right of Withdrawal
In accordance with applicable law, the Client has a period of fourteen (14) days from receipt of the Products to exercise their right of withdrawal from the contract, without having to provide any reason or pay any penalty, in order to exchange or return the Products for a full refund, provided that the Products are returned in their original packaging and in perfect condition within seven (7) days following the Client’s notification to the Seller of their decision to withdraw.

Returns must include all original packaging, accessories, and instructions to allow the Products to be resold in “as-new” condition, and must be accompanied by the purchase invoice. Products that are damaged, soiled, or incomplete will not be accepted.

The right of withdrawal may be exercised online using the withdrawal form available on the website https://www.katzparis.com/, in which case an acknowledgment of receipt on a durable medium will be sent to the Client immediately by the Seller, or by any other clear and unequivocal statement expressing the Client’s decision to withdraw.

In the event of withdrawal within the prescribed period, only the price of the returned Products and the standard delivery fees will be refunded; return shipping costs shall remain the responsibility of the Client.

Refunds will be made within fourteen (14) days of the Seller’s receipt of the Client’s withdrawal notification.

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ARTICLE 10 – Seller’s Liability and Warranty
The Products sold on the website https://www.katzparis.com/ comply with current French regulations and are intended for non-professional use.

The Products supplied by the Seller benefit, by operation of law and without any additional payment, independently of the right of withdrawal, from the following legal warranties:

  • Legal conformity warranty: covering Products that are visibly defective, damaged, or not in conformity with the order;

  • Hidden defects warranty: covering hidden defects due to material, design, or manufacturing faults that render the Products unfit for their intended use.

10.1 Legal Warranty of Conformity

The Seller undertakes to deliver goods that conform to the contractual description and to the criteria set forth in Article L.217-5 of the French Consumer Code.

The Seller is liable for any lack of conformity that exists at the time of delivery of the Products and that becomes apparent within two (2) years from that date.

This warranty period applies without prejudice to Articles 2224 et seq. of the French Civil Code, the limitation period running from the day the Client becomes aware of the lack of conformity.

Any lack of conformity that appears within twenty-four (24) months (or twelve (12) months for second-hand goods) from delivery is, unless proven otherwise, presumed to have existed at the time of delivery.

In the event of a lack of conformity, the Client may require the Seller to bring the Products into conformity by repair or replacement, or, failing that, to obtain a price reduction or contract rescission, in accordance with legal provisions.

The Client may also suspend payment of all or part of the price or defer the benefit provided under the contract until the Seller has fulfilled its obligations under the legal warranty of conformity, pursuant to Articles 1219 and 1220 of the French Civil Code.

It is the Client’s responsibility to request conformity of the Products from the Seller, choosing between repair and replacement. Conformity must be achieved within thirty (30) days of the Client’s request.

Repair or replacement of a non-conforming Product shall include, where applicable, removal and return of the Product, as well as installation of the repaired or replaced Product.

Any Product brought into conformity under the legal warranty shall benefit from an extension of that warranty by six (6) months.

If, despite the Client’s choice, the Seller fails to bring the Product into conformity, replacement shall give rise to a new legal warranty period, starting from the delivery date of the replaced Product.

If bringing the Product into conformity is impossible or would impose disproportionate costs under Article L.217-12 of the French Consumer Code, the Seller may refuse to do so. If the conditions of Article L.217-12 are not met, the Client, after formal notice, may obtain specific performance of the initial remedy, in accordance with Articles 1221 et seq. of the French Civil Code.

Finally, the Client may choose a price reduction or rescission of the sale (unless the lack of conformity is minor) in the cases provided by Article L.217-14 of the French Consumer Code.

Where the lack of conformity is so serious as to justify immediate price reduction or contract rescission, the Client need not first request repair or replacement of the non-conforming Product.

Any price reduction shall be proportionate to the difference between the value of the delivered Product and the value it would have had without the lack of conformity.

In the event of contract rescission, the Client shall be refunded the price paid upon return of the non-conforming Products to the Seller, at the Seller’s expense.

Refunds shall be made upon receipt of the returned Product or proof of its shipment by the Client, and at the latest within fourteen (14) days, using the same payment method as used by the Client at purchase, unless the Client expressly agrees otherwise, and in any event without additional charge.

The foregoing provisions are without prejudice to any claim for damages that the Client may assert for harm suffered due to the lack of conformity.

10.2 Legal Warranty Against Hidden Defects
The Seller is liable for hidden defects under the statutory warranty against hidden defects arising from a material defect, design flaw, or manufacturing fault affecting the delivered Products and rendering them unfit for their intended use.

The Client may invoke the hidden-defects warranty in accordance with Article 1641 of the French Civil Code; in such case, the Client may choose either rescission of the sale or a reduction of the purchase price pursuant to Article 1644 of the French Civil Code.

10.3 Exclusion of Warranties
The Seller’s liability shall not be engaged in the following cases:

  • Non-compliance with the laws and regulations of the country where the Products are delivered, which it is the Client’s responsibility to verify before placing an order;

  • Improper use, use for professional purposes, negligence, or lack of maintenance by the Client; normal wear and tear of the Product; accidents; or force majeure.

Box inserted into the General Terms and Conditions of Sale pursuant to Article D.211-2 of the French Consumer Code concerning statutory warranties of conformity and hidden defects.

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The consumer has a period of two years from the date of delivery of the good to enforce the legal warranty of conformity in the event of a conformity defect. During this period, the consumer need only demonstrate the existence of the defect, not the date on which it appeared.

Where the sales contract provides for the continuous supply of digital content or a digital service for a period longer than two years, the legal warranty applies to such digital content or service throughout the period of supply. During this period, the consumer need only demonstrate the existence of the defect affecting the digital content or service, not the date on which it appeared.

The legal warranty of conformity obliges the professional, where appropriate, to provide all updates necessary to maintain the conformity of the good.

Under the legal warranty of conformity, the consumer is entitled to have the good repaired or replaced within thirty (30) days of their request, at no cost and without major inconvenience to them.

If the good is repaired under the legal warranty of conformity, the consumer benefits from a six-month extension of the original warranty. If the consumer requests repair but the seller insists on replacement, the legal warranty of conformity is renewed for a period of two years from the date of replacement of the good.

The consumer may obtain a price reduction while retaining the good or terminate the contract and receive a full refund upon return of the good if:

  1. The professional refuses to repair or replace the good;

  2. Repair or replacement of the good occurs after thirty (30) days;

  3. Repair or replacement causes a major inconvenience to the consumer, for example if the consumer must permanently bear the costs of return or removal of the non-conforming good or those of installing the repaired or replaced good;

  4. The lack of conformity persists despite the seller’s attempted remedy.

The consumer is also entitled to a price reduction or contract termination when the defect is so serious as to justify immediate price reduction or rescission; in such cases, the consumer need not first request repair or replacement. The consumer has no right to rescind the sale if the defect is minor.

Any period during which the good is immobilized for repair or replacement suspends the warranty that would otherwise have continued until the good was restored.

The above rights derive from Articles L.217-1 to L.217-32 of the French Consumer Code. A seller who in bad faith obstructs the enforcement of the legal warranty of conformity may be subject to a civil fine of up to €300,000, which may be increased to 10 % of average annual turnover (Article L.241-5 of the French Consumer Code).

The consumer also benefits from the legal warranty against hidden defects under Articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if they keep the good, or to a full refund upon its return.

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ARTICLE 11 – Personal Data Protection
In accordance with Law No. 78-17 of January 6, 1978 as amended by Law No. 2018-493 of June 20, 2018, it is hereby reminded that the personal data requested from the Client are necessary for processing their order and issuing invoices, among other purposes.

Such data may be communicated to the Seller’s partners responsible for order execution, processing, management, and payment.

The processing of information submitted via https://www.katzparis.com/ complies with legal requirements for personal data protection, and the information system in use ensures optimal security of these data.

Under applicable French and European regulations, the Client has the right at any time to access, modify, rectify, object to, port, and restrict the processing of their personal data. This right may be exercised under the conditions and procedures set forth on https://www.katzparis.com/.

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ARTICLE 12 – Intellectual Property
The content of https://www.katzparis.com/ is the exclusive property of the Seller and its partners and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly prohibited and may constitute an act of infringement.

 

ARTICLE 13 – Hardship (Imprévision)
In the event of a change of circumstances unforeseeable at the time of contract formation, pursuant to Article 1195 of the French Civil Code, the Party that did not agree to assume an excessive performance risk may request renegotiation of the contract from the other Party.

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ARTICLE 14 – Force Majeure
Neither Party shall be held liable if the non-performance or delay in performance of any of its obligations under these Terms and Conditions results from a case of force majeure within the meaning of Article 1218 of the French Civil Code.

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ARTICLE 15 – Termination Procedures
In accordance with applicable law, termination of the contract by electronic means is possible when the contract was concluded electronically or, as of the date of termination, the Seller offers Clients the possibility to conclude contracts electronically.

To this end, a free functionality is made available to the Client, allowing them to carry out, electronically, the notification and all steps necessary to terminate the contract. The Seller must acknowledge receipt electronically and inform the Client, on a durable medium and within a reasonable time, of the date on which the contract terminates and the effects of termination.

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ARTICLE 16 – Governing Law & Language
These General Terms and Conditions of Sale and all transactions arising therefrom are governed by French law. They are drafted in the French language. In the event of any translation into one or more other languages, only the French text shall prevail in the event of a dispute.

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ARTICLE 17 – Dispute Resolution
Any dispute arising from transactions concluded under these Terms and Conditions—regarding their validity, interpretation, performance, termination, consequences, and aftermath—and not resolved amicably between the Seller and the Client shall be submitted to the competent courts under ordinary law.

The Client is informed that they may in any case resort to conventional mediation, in particular through the Consumer Mediation Commission (Article L.612-1 of the French Consumer Code) or any sectoral mediation bodies listed on the site, or to any alternative dispute resolution method (e.g., conciliation) in the event of a dispute. The contact details and referral procedure for the mediator are available at: https://www.katzparis.com/.

If the dispute proceeds to litigation, it is recalled that under Article L.141-5 of the French Consumer Code, the consumer may choose, in addition to any territorially competent court under the Civil Procedure Code, the court of the place where they resided at the time the contract was concluded or at the time the harmful event occurred.

It is also recalled that, pursuant to Article 14 of Regulation (EU) No 524/2013, the European Commission has established an Online Dispute Resolution (ODR) platform to facilitate extrajudicial settlement of online disputes between consumers and traders in the European Union.

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ARTICLE 18 – Pre-Contractual Information & Client Acceptance
The Client acknowledges having been informed by the Seller, in a clear and comprehensible manner, through the provision of these General Terms and Conditions of Sale prior to any immediate purchase or order placement, and in accordance with Article L.221-5 of the French Consumer Code, concerning:

  • The essential characteristics of the Products, including specifications, illustrations, and indications of dimensions or capacities, enabling the Client to make an informed purchase decision, particularly with respect to their intended use. Photographs and graphics are non-contractual and do not bind the Seller. The Client must refer to each Product description to understand its properties and essential features;

  • The price of the Products and any additional fees, or, in the absence of a price, any benefit provided in lieu of or in addition to payment, and the nature of such benefit;

  • The payment, delivery, and performance terms of the sales contract;

  • Where delivery is not immediate, the delivery timeframes for the ordered Products;

  • The Seller’s identity and full contact details;

  • The existence and conditions of applicable warranties (legal warranty of conformity, hidden-defects warranty, any commercial warranties) and, if applicable, after-sales service;

  • The possibility of recourse to a consumer mediator, whose contact details appear in these General Terms and Conditions of Sale, under the procedures set forth in the Consumer Code;

  • The right of withdrawal (existence, conditions, period, exercise procedure, and the standard withdrawal form), contract termination procedures, complaint handling, and other important contractual terms, as well as, where applicable, any costs of using remote communication techniques, codes of conduct, and financial guarantees or securities;

  • The payment methods accepted.

By placing an order on https://www.katzparis.com/, the Client unreservedly agrees to and accepts these General Terms and Conditions of Sale and undertakes to pay for the ordered Products. The Client expressly acknowledges foregoing any contradictory document, which shall be unenforceable against the Seller.

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ANNEX 1 – WITHDRAWAL FORM

(To be completed and returned only if the Client wishes to withdraw from the order placed on https://www.katzparis.com/, subject to any exclusions or limits on the right of withdrawal as set out in the applicable General Terms and Conditions of Sale.)

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To:
MC House
269 allée des Cigales
06700 SAINT LAURENT DU VAR
Email: contact@katzparis.com

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I hereby give notice that I withdraw from my contract of sale of the following goods:

  • Ordered on: / Received on:

  • Order number:

  • Client name:

  • Client address:​

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Signature of Client (only if this form is notified on paper):


Date:

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Instructions for Use:

  • Complete and return this form by email to contact@katzparis.com within 14 days of receiving your order.

  • Include your order number and the dates requested above.

  • Products must be returned in their original condition and packaging within 7 days of sending this notice.

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